Customer First, Service Foremost
OnlineNIC has implemented a forms based process that has the following benefits:
Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.
Integrated Live Support for real time trouble shooting.
Ticket system
We will acknowledge the receipt of your email/ticket if the email is successfully received. Our account specialist will respond to your ticket within 72 hours.
| Mailing Address | Phone |
| OnlineNIC, Inc. | (US) +1-510-769-8492 |
| 3027 Teagarden St. | |
| San Leandro, CA 94577, USA | (US) +1-510-769-8487 |
| OnlineNIC Partner Support | Onlinenic-partner@onlinenic.com |
| OnlineNIC End user Support | Onlinenic-enduser@onlinenic.com |
| OnlineNIC Business Channel | sales@onlinenic.com |
| Note: If you are end user, which means your domain or related services were managed by one of partners of OnlineNIC, we encourage you to solve your issue directly with their service provider. Any assistance needed, please choose end user portal at helpdesk.onlinenic.com. | |
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