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OnlineNIC Support Center
OnlineNIC has implemented a forms based process that has the following benefits:
  1. Directs your email to the specific individual(s) best able to help with your question.
  2. Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.
  3. Integrated Live Support :
  4. Helps us manage and improve our services and website.
  5. Just login, then you will experience a completely new trip.


To better serve our much-valued customers, we categorize our customers into 3 different regions, namely Europe & Africa, America , Asia Pacific.

To ensure that your requests will be handled timely and properly, please kindly select the right region you are in. Much appreciate your cooperation!

Submit a Question

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Contact Way
Mailing Address Phone (US) +1-510-769-8492
351 Embarcadero E.  
Oakland, CA 94606 Fax
USA (US) +1-510-769-8487
To contact us about our Wholesale Program
Please e-mail:
To contact our Support Team

Please email:
Note: If you are not OnlineNIC support-system registered user, your emails to will not be captured. Please logon and register with your account listed email, so our ticket system can accept into your emails.

To contact our Complaint Centre

OnlineNIC support team is always dedicated to offering our customers superior service. Any of complaint against our service is always welcome. With your help and supervision, we have confidence to constantly better our services. Please send your complaints to:

To send OnlineNIC your Suggestions and Comments
Any of your suggestions and comments means much to us, please send your valuable suggestions and comments to: