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FAQ (Help)
General Questions:
Why should I use ODNAM?
What are the advantages of ODNAM?
Is there a charge to become ODNAM member?
How can I benefit from ODNAM membership?
For Sellers:
How can I be an ODNAM seller?
Is there a charge to sell domains at ODNAM?
What's the difference between"Fixed Price"and "Auction"? Which one should I choose?
Can I sell domains that not registered with OnlineNIC?
Can I change the price of domains later after I publish the domains?
What if the buyer refuses to pay?
Can I cancel a transaction?
Can I get the money immediately after the transaction is closed?
For Buyers:
How can I be an ODNAM buyer?
What's Certified Buyer? How can I be certified?
What if I don't have a credit/debit card? Can I still be certified?
Is there a charge to buy domains at ODNAM?
Can I cancel a transaction?
Will the domains I paid for be transferred to my account immediately after the transaction is closed?
Q: Why should I use ODNAM?
A:
ODNAM is straightforward, easy to use and integrated with OnlineNIC backend. It’s free to become an ODNAM member and sell your domains to an ample audience.
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Q: What are the advantages of ODNAM?
A:
ODNAM offers you with great yet simple features to sell or buy domains:
ODNAM customers can sell or buy domains in the shared ODNAM aftermarket.
ODNAM seller may choose to sell domains at “Fixed Price” or via “Auction” mode.
All existing OnlineNIC active resellers are automatically enrolled in ODNAM.
New ODNAM customer will be assigned an OnlineNIC account for advanced domain management features as well as enjoy OnlineNIC products and services.
FREE for seller to publish domains to ODNAM.
FREE ID Shield service for ODNAM buyers.
A dedicated and easy-to-use website and control panel for ODNAM customers.
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Q: Is there a charge to become ODNAM member?
A:
Not really. There’s no membership fee or any kind of annual fee to become an ODNAM member.
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Q: How can I benefit from ODNAM membership?
A:
ODNAM members have access to the shared domain aftermarket to buy or sell their domains. Meanwhile, ODNAM ID can also be used in
www.onlinenic.com
for advanced domain management features as well as more value added services provided by OnlineNIC.
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Q: How can I be an ODNAM seller?
A:
It’s very easy to become an ODNAM seller. If you are already an active OnlineNIC reseller, then you are automatically enrolled in ODNAM. If you have not yet opened an OnlineNIC account, please sign up with ODNAM here to become an ODNAM seller.
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Q: Is there a charge to sell domains at ODNAM?
A:
To sell a domain at ODNAM,you can list your domain on the web for free. Upon the successful sale of your domain,ODNAM will retain a commission of 10% of the sales price.
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Q: What’s the difference between “Fixed Price” and “Auction”? Which one should I choose?
A:
Just as the terms literally means, “Fixed Price” refers to the domains sold at a fixed price so that buyers can place an order directly at that fixed price; while “Auction” mode enables all interested buyers to bid on the domains and the final highest bidder wins the domain.
If the fixed price is acceptable for you, we would suggest you order the “Fixed Price” domains directly without having to go through the bidding process. On the other hand, via “Auction” mode you may have more chances to buy domains at a more favorable rate.
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Q: Can I sell domains that not registered with OnlineNIC?
A:
: Sorry but ODNAM currently only deals with domains that registered with OnlineNIC. If you want to sell domains that are not currently sponsored by OnlineNIC, we are happy to assist you in transferring the domains to OnlineNIC first. For volume transfer, we offer best rates in the industry.
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Q: Can I change the price of domains later after I publish the domains?
A:
ODNAM will update the domains list in the shared aftermarket every 6 hours. If you publish the domains but they have not yet been listed in the shared aftermarket, you still have access to manage your domains portfolio including changing the price. Please note that once your domains have been listed, you will have no access to manage the domains from your control panel.
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Q: What if the buyer refuses to pay?
A:
If the buyer fails to make the payment in 24 hours after the transaction is made, the transaction will be cancelled and the domains will be transferred back to your account. Meanwhile, we will suspend the buyer’s ODNAM account.
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Q: Can I cancel a transaction?
A:
Once a transaction is made, you can NOT cancel it unless the buyer fails to make the payment in the given period.
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Q: Can I get the money immediately after the transaction is closed?
A:
There will be a maximum 24-hour period for us to process the credit and domain transfer. You will be notified as soon as the order is completely closed.
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Q: How can I be an ODNAM buyer?
A:
Any ODNAM member can be a buyer after he/she completes the certification.
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Q: What’s Certified Buyer? How can I be certified?
A:
To make sure every transaction is based on good will and to eliminate fraud, we introduce a verification procedure to certify ODNAM members if they want to buy domains in ODNAM. Only Certified Buyer can place an order or bid. To get certified, first please submit your credit card information then the system will charge the credit card a random verification fee less than $1.00 ($0.xx). You need to enter the actual amount charged to your card, if the amount and your ODNAM ID match, you will get certified. Please note that all existing OnlineNIC active resellers are automatically enrolled in ODNAM and certified.
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Q: What if I don’t have a credit/debit card? Can I still be certified?
A:
Yes, we also accept PayPal and wire transfer (for transaction over $1,000.00). We will manually certify such buyers.
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Q: Is there a charge to buy domains at ODNAM?
A:
There will be a processing /escrow fee which is automatically added to the total domain price. When you place an order on “Fixed Price” domain or win the auction, you will be charged the total domain price displayed on the website, and no hidden charges.
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Q: Can I cancel a transaction?
A:
You can NOT cancel a transaction after you successfully buy (or win the auction of) the domain(s). If you fail to make the payment in 24 hours after the transaction, the transaction will be automatically cancelled; meanwhile, your ODNAM membership will be cancelled permanently.
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Q: Will the domains I paid for be transferred to my account immediately after the transaction is closed?
A:
There will be a maximum 24-hour period for us to process the credit and domain transfer. You will be notified as soon as the order is completely closed.
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