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OnlineNIC proudly announces that a new support tool - SupportSuite has successfully implemented to improve our customer service. We invite you to enjoy this wonderful experience with OnlineNIC.

Our new SupportSuite includes benefits as follows: ticket system that
1) assists us to make sure your questions is answered.
2) directs your email to the specific individual(s) best able to help with your question.
3) Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.
4) Integrated Live Support for real time trouble shooting.
5) Helps us manage and improve our services and website.

Just login at, then you will experience a completely new trip.


To better serve our much-valued customers, we categorize our customers into 3 different regions, namely Europe & Africa, America, Asia Pacific. To ensure that your requests will be handled timely and properly, please kindly select the right region you are in. Much appreciate your cooperation!

OnlineNIC will suspend the old support system in several days.